House of Flowers Gifts and Sweets

Worst experience ever!!

Posted by Utah79 on 5/15/2008

Save yourself some hassle and do not order from this company. I live in Utah and ordered flowers for my mom, who lives in Thatcher, AZ, for Mother's Day. At 4 pm on Mother's Day, I called to see when the flowers were going to be delivered and was told by the girl working that she would call me back when she found out. By 8 pm, there were still no flowers and no phone call. I called the store again and was told that my order had been canceled and that they had called my Mother's house and left a message saying that they couldn't deliver the flowers. I called my Dad who checked the caller ID and voicemail, there was no call and no message. Even if they had left a message, they should be calling me, not my Mom. I talked to the manager of the store the following day and was told there was nothing that could be done, they canceled my order and were now out of flowers anyway. So their mistake and my Mom gets no flowers for Mother's Day and they are not willing to do anything about it. Apparently I am not the only person this happened to either, check the reviews on google, they did the same thing to somebody the Friday before Mother's Day.